OTHER DMX STUFF
CUSTOM & OEM
Doug Fleenor Design is a manufacturer of DMX512 distribution and interface equipment for the entertainment industry. A long and growing list of standard products is supplemented by a custom design service which provides solutions to unique problems. Started in 1990 by principal engineer Doug Fleenor, the company has established itself as a leader in DMX512 technology.
Doug Fleenor Design products are available from theatrical lighting distributors across the globe. For a dealer near you, please call or e-mail. If you have a specific need but are not sure which product would work best, feel free to give us a call. We may have built a custom product in the past that is better suited than a standard product.
Limited Manufacturer's Warranty
Products manufactured by Doug Fleenor Design (DFD) carry a five-year parts and labor warranty against manufacturing defects. It is the customer's responsibility to return the product to DFD at the customer's expense. If covered under warranty, DFD will repair the unit and pay for return ground shipping. If a trip is necessary to the customer's site to solve a problem, the expenses of the trip must be paid by the customer.
This warranty covers manufacturing defects. It does not cover damage due to abuse, misuse, negligence, accident, alteration, or repair by other than by Doug Fleenor Design. Expendable components like batteries, relays, potentiometers, etc. are also exempt.
Most non-warranty repairs are made for a fixed $50.00 fee, plus shipping.
Please include this completed form with all repairs. (PDF)
Doug Fleenor Design accepts product returns for items purchased within 30 days of the original invoice date (less shipping and a restocking fee). Returned products must be in new and unopened condition. Returns submitted after 30 days will be subject to a larger restocking fee. Returns must be initiated through the Doug Fleenor Design dealer from which the product was purchased. Dealer return policies may vary.
Doug Fleenor Design is a proud member of: